The multi-site Gateway is available in all EntraPass Editions. Even though, it is not referred as a multi-site Gateway, the EntraPass Special Edition includes an imbedded multi-site Gateway.

The KT-NCC and the Global Gateway are only available with EntraPass Global Edition.

When the connection type is Secure IP (KTES), the number of KTES is automatically limited to a single KTES per connection.

Caution: Do not use the Communication timing option. If you need to set up the communication delay and polling frequency, call Kantech Technical Support Help Desk. Inappropriate use of this option may cause serious problems to the system. The Communication timings window shows the actual default settings. They must be preserved unless advised otherwise by Kantech.

This type of connection can be configured in EntraPass Corporate Edition for multi-site Gateways to communicate via a RS-232 gateway.

When selecting the Direct RS-232 connection type  option in the General  tab, a RS-232  tab will become available.

•   Select the Communication Port COM.

•   Select the Controller’s loop baud rate . The default rate is 19200 baud.

This type of connection can be configured in a multi-site Gateway with EntraPass Corporate Edition to communicate via a Kantech IP Link, a KT-400, a KT-1 or a KTES.

Note...

For additional information on configuring the Kantech IP Link, please refer to the Kantech IP Link Installation Manual , DN1670.

For hardware information on the KT-400, please refer to the KT-400 Installation Manual , DN1726.

For hardware information on the KT-1, please refer to the KT-1 Installation Guide.

If you choose Secure (IP KT-400) as a connection type, the master controller must be a KT-400.

For the KTES, the only controller in the loop must be a KTES. For hardware information on the KTES, please refer to the KTES Installation Manual, DN1769.

1 - When you specify Secure IP (IP Link) , Secure IP (KT-400), Secure IP (KT-1) or Secure IP (KTES) from the Connection type drop-down list in the General tab, you will be able to access three extra tabs: IP Device IP configuration , IP Device Automated Connection and IP Device Parameters .

•  MAC address: Enter the device MAC address. The first 6 characters in the MAC address (00-50-F9) cannot be modified.

•  The Online box is selected by default.

○  Obtain IP address automatically: Check this option when configuring the device with a Reserved DHCP IP address.

○  Use the following IP Address: Check this option when you want to assign a static IP address to the device . When selected the next three parameters will become available.

○  IP Address: The static IP address should be provided by the System Administrator.

○  Subnet Mask: This address should be provided by the System Administrator.

○  Gateway (Router): This address should be provided by the System Administrator.

○  DNS server address: This address should be provided by the System Administrator (for Kantech IP Link, KT-400 and KT-1 only).

○  Protocol: Used to specify the communication protocol, UDP or TCP.

○  Port:

•  For TCP: Should be 18802 for the host site. Not required for the remote site.

•  For UDP : Port 18810 is automatically assigned to the device by default. It should not be modified unless the IP device is at a remote location, like in a WAN.

Note...

Port 18802 should be used with KT-400, KTES, KT-1 and IP Link.

•  The multi-site Gateway IP address will be used or click Override Gateway IP Address.

○  Auto Discovered IP: This is a read only field that automatically displays the gateway IP address. When the radio button is selected, the system overrides the IP address and reloads the connections with that new information.

Note...

The Auto Discovered IP field is always filled and updated with an IP address even when not selected.

For a new gateway, the Auto Discovered IP radio button is not selected by default. The IP Address field is still the default selected option.

○  IP address: You will enter the gateway computer IP address.

○  Domain name: If you don’t have the gateway IP address, you can enter the domain name provided by the System Administrator (for Kantech IP Link, KTES, KT-400 and KT-1 only) .

Note...

You must select to either enter the IP address or the domain name. You cannot enter both at the same time (for Kantech IP Link, KTES, KT-1 and KT-400 only) .

•  Test DNS: Once you have entered the domain name, click on the Test DNS button. This should display the corresponding IP address (for Kantech IP Link, KTES, KT-1 and KT-400 only) .

2 - Move to the IP Device Automated Connection tab if you are in a WAN environment.

•  The Broadcast configuration box must be checked at all times.

○  Private IP Address (LAN): Will assign the IP address automatically.

○  Public IP Address (WAN): This IP address should have been provided by your internet provider. This corresponds to the IP of the remote site.

○  Domain Name (WAN): This information should be provided by the System Administrator. This corresponds to the IP of the remote site.

•  Enable KT-Finder diagnostic for IP device: Check this box if you want to use the KT-Finder as a configuration and troubleshooting tool.

3 - Move to the IP Device Parameters tab to configure security and communication parameters.

•  Encryption key: You will enter a 16-Digit hexadecimal code to secure your site.

•  Controller’s loop baud rate: Enter the controller’s loop baud rate.

Note...

For a KT-200, the maximum baud rate is 19200.

•  In the Delays section:

○  Heartbeat frequency (mm:ss): Enter the frequency to which you want the IP device to send a signal to the gateway to indicate it is online (00:15 to 10:00).

○  Fail to report after (mm:ss): Enter the delay before acknowledging communication failure (01:30 to 59:59).

○  Fail-soft delay on gateway communication failure (mm:ss): Enter the delay before the IP device will consider communication with a controller has been lost and the controller is in fail-soft mode.

○  Retry Count: Enter the number of times the IP device will try to communicate with a controller within the delay setup in the previous parameter before acknowledging communication failure (1 to 15).

○  Maximum wait on send command (s.cc): When applicable, enter the maximum delay period that the gateway will allow for the IP device to acknowledge reception of a command from an EntraPass workstation (1.00 to 9.99).

This type of connection can be configured in with the gateway via the network (Lantronix).

When selecting the Ethernet (Polling) option in the General tab, an IP device tab will become available.

•  Enter the terminal server IP address and Port number.

•  Select the communication protocol:

○  TCP if the communication is made with the gateway through a terminal server using TCP protocol. In this case, you have to configure the terminal server. To do this, follow the manufacturer’s instructions or refer to the Terminal server documentation.

○  UDP (User Datagram Protocol), uses the IP protocol to send datagrams from one Internet application to another. It is called “connectionless” because the sender and the receiver are not required to connect before the transmission of data. Check this option if the connection you are configuring uses this protocol.

If you specified Dial-up (RS-232) modem from the Connection type drop-down list in the General tab, you will be able to access three extra tabs: Modem options, Modem schedule parameters and Miscellaneous.

Note...

The Dial-up option is only available when selecting a multi-site Gateway.

1 - Select the Modem options tab to set outgoing call behaviour to site modem.

Note...

The Remote Baud rate should not be changed. If you are uncertain about modem setup parameters, consult your network administrator for the settings which apply to your particular hardware configuration.

•  Enter the Code to access an outside line (if applicable).

•  Enter the Remote phone number .

Note...

For reliability and configuration consistency, Kantech currently supports the US Robotics Sportster external modem only.

The Modem init settings cannot be changed.

•  Select the Phone line type : Tone or Pulse .

•  Set the Number of rings before answer that will define the number of rings before the modem picks up the call. This option is valid whenever ring schedules are not in effect.

•  Set the Answer on first ring schedule option to configure the time interval during which site modem will be allowed to answer on one ring.

•  Set the Number of retries . This will set the number of calls the modem will attempt to make before giving up.

2 - Move to the Modem Schedule parameters tab to set time intervals during which the gateway or site connects to remote sites or gateways (through modem calls) in order to perform specific tasks.

•  Click on the Retrieve site events button to bring up the schedule selection window. Select the schedule that best corresponds to the time requirements set out for this task. For more information on defining schedules, see Schedules Definition.

•   Repeat this step for If data is modified since last , Report events under prioritycall type  and Report events automatically .

•   Define the delay before the system will Fail to report after (mm:ss) .

Note...

To schedule the reporting of events under priority call types, first define Priority call types  for items such as doors, inputs and controllers.

3 - Click the Miscellaneous tab to configure how modems handle site incoming and outgoing calls.

•   Check the Use a callback connection  option to force the gateway modem to hang up after initial connection to the remote site modem and to stand by for an acknowledgement call from the remote modem. You may also want to customize the Fail to callback delay.  Default is set to 1:30 (1 min 30 secs.).

•   This option only applies to the KTES. Check the Enable multiple KTES line sharing  option to change the Identification delay (ss)  between each KTES. The time range value is between 00 and 20 seconds.

•   Select the Primary host modem  in the drop down list. If available, select a backup modem in the Secondary host modem.  This setting is useful when the primary modem is busy or fails to take the call.

•   Check After reception stay online for  if you wish to limit in-call time to a predetermined amount of time which can be set to anywhere between 00.03.00 and 23.59.59.

•   Check the Call immediately when slave controller communication failure  to be alerted in the event that a slave controller fails to send data to the master controller (the one carrying the modem).

•   Check the Call immediately when buffer 70% full to force download of a site controller’s event buffer as soon as it reaches 70% capacity.

Note...

Do not click the Remote modem delays button. All values are factory-set for optimum performances with the supported US Robotics modems. Settings SHOULD NOT be edited unless recommended by Kantech.

You can migrate backup data from a KT-Standalone controller to an EntraPass server; compatible controllers include the KT-1, firmware v2.01 and higher, and the KT-401, firmware v2.00 and higher. The backup includes the following data:

•  Controller definitions

•  Door definitions

•  Relay definitions

•  Schedule definitions

•  Holiday definitions

•  User definitions

•  Action scheduler

Note...

The following features are not included in the migration:

•  Time zone

•  Alarm panel integration

•  Multi-swipe settings on exit door.

When EntraPass receives data from the KT-1 enrollment process it adds the controller to the controllers unassigned list. the "Controller was added to the unassigned list” event is then generated with the following parameters:

•  Gateway description

•  MAC Address

•  Device type

The unassigned controllers list displays:

•  Date and time (when it was added to the list) of the gateway

•  Controller model

•  MAC Address

•  Serial Number

•  Broadcast received IP address

Note

The unassigned controller list can have a limited number of 100 entries.